An Advocate is a volunteer, typically from a congregation which is a member of SHUR, who takes on a one-on-one relationship with a family that has had their home damaged by Hurricane Harvey and its related flooding.
Many of our families are struggling to cope with the damage to their homes, the repair process and getting life back to normal. They sometimes feel alone and need an advocate to walk alongside them as they navigate through a myriad of challenging and sometimes confusing decisions. The Advocate reminds them in a practical way that they are not alone.
The SHUR Advocate makes a long-term commitment (typically six months) to be in a one-on-one caring relationship with the client family. They commit to contacting their client family at least once a week through a personal visit, a phone call or an email. They will be with the client at critical meetings with SHUR case management and throughout the repair process.
Advocates do not make decisions for the client but can help them evaluate the alternatives and provide counsel. The SHUR Advocate is not expected to serve as a case manager but helps ensure that case management is meeting their family’s needs.
Training to be a SHUR Advocate is conducted monthly. For more information contact us at info.SHURHouston.org or click on the button below and choose “Advocate” in the area of interest.