The SHUR Home Repair Program helps homeowners repair their Harvey damaged homes. To be eligible for the Home Repair Program the homeowner must (1) have been living in the house to be repaired in August 2017 when Harvey hit, (2) have owned the home to be repaired in August 2017, (3) not own another home, (4) be unable to afford market rate repair services, (5) commit to resuming in the home for the next three years, (6) commit to maintaining flood insurance for the next three years, and (7) the home must be in the SHUR service area.
The SHUR service area is defined by these ZIP codes: 77004, 77005, 77012, 77017, 77021, 77023, 77025, 77030, 77031, 77033, 77034, 77035, 77036, 77045, 77047, 77048, 77051, 77053, 77054, 77061, 77071, 77072, 77074, 77075, 77081, 77082, 77083, 77085, 77087, 77096, 77098, 77099, 77401.
If you believe you are eligible or have questions about your eligibility, call us at (346) 204-4856 or email us at email@example.com. If it appears you are eligible. SHUR will connect you with one of our two partner case management agencies – HOPE Disaster Recovery or Jewish Family Service.
You will be assigned a HOPE or JFS case manager who will guide you through the application process for SHUR and determine if you are eligible for other assistance. Once the case manager has gathered all the required information and you agree to submit your case to SHUR, they will submit your application. Prior to submitting your case your case manager may ask SHUR to participate in a walk-thru of your home to do a preliminary assessment of the work that needs to be done.
When your case is submitted to SHUR, we will verify your eligibility and schedule a time for a detailed assessment.
We will assign a SHUR Advocate to walk alongside you during the repair process. The SHUR Advocate works with but does not replace your case manager and is there to make sure that the homeowner’s concerns are well understood at every step of the process.
Once the assessment is complete SHUR will compile estimates from any proposed third party contractors and will prepare Scope of Work, Budgets and Schedule documents for your approval. The Scope of Work will detail the services SHUR will provide, any services that third party contractors will provide, and document the expectations for contributions from the homeowner. Once the homeowner and SHUR agree on the Scope of Work, we will secure any additional funding (as required) and begin the repair process.
If there is a need to change the Scope of Work for any reason we will document the agreed change in scope in a Change Order.
Once the work is completed we will walk through the home with the homeowner and verify that the work was performed as agreed.
A NOTE ABOUT TIMING
SHUR relies on volunteers to provide below market costs repairs. Our ability to perform timely repairs is dependent on our ability raise funds and to mobilize volunteers for each home. Therefore, homeowners should expect that the process will take longer compared to a commercial company.
THE SHUR HOME REPAIR PROGRAM
SHUR provides essential home repair services to homeowners who cannot afford commercial repairs to their Harvey damaged homes. We use volunteers to perform as many repairs as possible to keep our costs down and contract with licensed professionals where required by building codes for all electrical, plumbing and mechanical (HVAC) repairs. We strive to provide commercial quality repairs. Because we rely on volunteers and funding from donors, our repairs will likely take longer than a for-profit contractor. If a repair job requires skills not readily available in our volunteer base, we will contract with professionals.
Our volunteers install insulation, hang drywall, tape, texture, and paint. We install kitchen and bathroom cabinets and pre-hung doors. We install baseboard, door, and window trim. We standardize as much as possible on the services we perform to minimize our costs and serve as many families as possible.
Remodeling, demolition of an existing home, elevating a house, and building a new home are well beyond our capability.
If you are uncertain about whether we provide a particular service, please ask!